For about the past six years, I’ve worked in the office of an HVAC service company. I answer the phone, schedule service, and handle billing and inventory. The pay and hours are wonderful, and I’m quite satisfied with the job. The only drawback is the heating and cooling within the office. Despite working for a heating/cooling contractor, the equipment we rely on is outdated, neglected and in terrible shape. While the crew of technicians installs modern furnaces, boilers, heat pumps and central cooling systems in local homes every day, our equipment never gets a second thought. No one bothers with the annual maintenance, and I am the only one who ever changes the air filters. Because of this, the office is overly hot and sticky in the summer, and drafty and cold in the winter. The monthly energy bills are unnecessarily high and the air quality is terrible. Whenever the furnace cycles on, I start sneezing and my eyes water. When the air conditioner runs, the office smells musty and I get a headache. I constantly beg the technicians to service the heating and cooling system, but they never have time. Since I’m the one who sets up their various service calls, I’m tempted to book an appointment for our office. I know it would improve energy efficiency, comfort, and the cleanliness of the building if the heating and cooling equipment were simply cleaned and adjusted. We should, however, upgrade the entire system to a more energy efficient and technologically advanced unit. The current system is over twenty years old, and certainly isn’t going to last much longer.