I just don’t understand people who say they can take a deep breath, count backwards from ten, & abruptly find themselves much more relaxed & calm instead of being irritated. When I get irritated at work, I can brush off the agitation & focus on our work. However, when I get mad, I don’t just get irritated – I see red! The worst is when I’m dealing with device failure, as I have such a difficult time accepting that something built to perform a function would abruptly stop absolutely working. When our air conditioning system broke down on me the other day, I thought I was going to pull the air handler out of the closet & throw it through a window! That’s just how mad I was, however you can’t blame me! The air conditioning system was absolutely working fine all week, however abruptly on Wednesday day, it stopped absolutely working. What kind of timing is that? I tried to remain calm, & I did what anyone would do as I played around with the temperature control. All I could get the device to do was act as a fan, & that only circulated the tepid air inside our home. Feeling our anger begin to overwhelm me, I stepped outside & called up a neighbor of mine that just had his air conditioning system system fixed. Once I got the name of the repair business & their business, I offered them a call after hanging up on our neighbor & got an appointment scheduled! Luckily for me, I was able to be seen the same day!