The explanations were succinct and the pricing very clear.
The heating and cooling system in my home just had its last gasp before shutting off for good. I was just lucky enough that this happened during the peak heat of a sizzling summer. Where I live, a home must have adequate cooling in the summer. It just gets so hot that living in it any other way would just be sweaty misery. So, what I was facing was just the very worst case HVAC scenario imaginable. I had an idea that the HVAC unit was failing. It ran almost all the time and the utility bill has been through the roof the last few months. However, I was hoping against hope that I could get it to last just one more summer. Well, I guess not so much. The phone only rang like twice at the HVAC place before a pleasant voice was there to help me. She was able to get one of the HVAC contractors out to my house by the afternoon. He was certainly a pleasant enough fellow. He arrived on time and was clean and organized. I was sort of worried he would be a car salesman type and be super pushy. This heating and air pro was the complete opposite. He did performed a series of tests and measurements before providing me with three separate options. The explanations were succinct and the pricing very clear. We were able to decide on the replacement over iced tea. Then he turned into superman. This guy went out to his truck and brought in 3 portable cooling units for us until the replacement was installed. Now, that is service.