Within a day of calls back and forth, I was able to order two new air filters for my dehumidifier
I recently bought a dehumidifier from a big-box hardware store. It’s one of those nationwide hardware shops as large as a supersized department store. You can find literally anything for your home improvement needs. I was excited when I saw an announcement for a sale on portable air conditioners and dehumidifiers. They were offering a $100 rebate on select models, so I decided to get a dehumidifier for my basement. It’s not climate controlled down there and can get extremely damp in a short period of time. Since there are several drains in the basement floor, I could run a hose out the back of my dehumidifier, allowing me to leave it on 24 hours a day without ever needing to dump water from the machine’s collection bucket. Otherwise, I’d be down there at least twice a day just to empty water from the machine. I love this new device, but I ran into an issue when I tried to buy replacement filters at the same store where I found it. Unfortunately, I discovered that none of the local stores carry replacement parts and accessories for any of the portable air conditioners and dehumidifiers for sale. I was directed to the machine’s manufacturer customer service line. From there, I was given a number that was a direct line to the parts and service department. Within a day of calls back and forth, I was able to order two new air filters for my dehumidifier. It would be nice if these parts and components were easily available from a local brick and mortar store. But, it seems like everything has to be bought online these days, no matter what you’re trying to fix or replace.