They tried to sell me additional parts, they tried to upgrade my entire cooling system, and I think they broke my AC unit on purpose
I have to admit, I’ve been spending way too much time on Amazon lately. My spending has been a bit out of control during the pandemic because there’s nothing else to do. A lot of the time, I’m trying to find products that I’m not personally familiar with. This is when I continually run across issues with fake Amazon reviews polluting the marketplace. A lot of the time, it’s difficult to figure out if a review is real or not. Unfortunately, this review farming tactic seems to have expanded into every area of life, including local heating, cooling, and ventilation companies. I like to consider myself an educated consumer, so when my indoor air temperature control plan needed its routine maintenance inspection this spring, I decided to look into several air quality control dealerships before I got into bed with a stinker. I was surprised at the number of five star reviews for every Heating and Cooling company in my area. Honestly, most customer service in this city is not very impressive, but it seems like these HVAC shops we’re doing some kind of magic. Well, that magic was paying for fake reviews on HVAC repairs, installations, and duct cleanings. I found this out the hard way after I hired one of the HVAC companies and received such poor service from the man that I swear my air conditioning system actually worked less efficiently when they left. They tried to sell me additional parts, they tried to upgrade my entire cooling system, and I think they broke my AC unit on purpose. when I looked back at their online reviews, I noticed a few posts saying that a lot of them are fake. Explains a lot.